Frequently Asked Questions
Everything you need to know about your Wield VR experience.
What VR headsets are compatible with Wield VR accessories?
Our products are designed to support a wide range of hardware, including Meta Quest 2, Quest 3, Valve Index, and various HTC Vive models. Please check the specific product page for exact compatibility details.
How long does shipping take for international orders?
We ship globally. International orders typically arrive within 7 to 14 business days, depending on your location and selected shipping method at checkout.
What is your return policy for electronics and haptics?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your gear, you can return it in its original packaging for a full refund or exchange.
Do Wield VR products come with a warranty?
Yes, all Wield VR hardware includes a 12-month limited warranty covering manufacturing defects and technical malfunctions under normal use conditions.
How do I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.